Is FAQ necessary for your website?
Are you one of the company that is using Frequently Asked Questions (FAQ)? FAQ pages include a series of questions that are commonly asked by customers. You should use questions asked by actual customers, not questions that you think they should be asking. There is no specific format for the FAQ pages. So, you can list all of the concerns and can group the common ones under different headings. If you don't have FAQ yet, you definitely should know about positive side of this web page. Benefits of FAQ: enhance your visibility in search engines; demonstrate your expert reputation; convert visitors into customers; provide some kind of support when your employees could not answer to question (e.g. during the night time or holidays); you can answer questions in simple language without the use of technical terms, you can educate your customers about the features and benefits of your products or services pages can be used as site ...